Jan 22, 2024

Where are my Wix Music orders located?

Wondering where your Wix Music Orders are located in your Wix website Dashboard?

If you are a musician or music business and you are using both a Wix Store for selling merchandise, and Wix Music for selling MP3 downloads on-demand, you may have run into the question about why MP3 album purchases are not showing up in the Orders section of your Wix Dashboard.

The reason that Wix Music MP3 orders do not show up in the “Orders” section of the Wix online store is because MP3 Wix Music purchases are not made through the Wix Stores system, but rather through the Wix Music app, which is separate from the online store. Wix Music allows cusotmers to purchase and instantly download MP3 or an entire MP3 digital album. Wix Music purchases do not appear in the Online Store Orders section of the dashboard. Instead, these Wix Music purchases can be found in the Payments section of the Dashboard. You can then click on the order and view the full order information. Because this is a digital purchase, nothing needs to be shipped, but you can still see the customer's order information in the Payments area if desired.

You can also filter your Payments by "Order Type" and choose Wix Music if you want to isolate just the Wix Music purchases.